Our experience is based on fact. See what our clients have learned.

 

 

Our clients are a mixture of size, maturity, industry and footprint but they all have the same focus, to be considered a great place to work.

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Business Challenge


Covid-19 forced a new way of working for SAP. Having geographically separated teams across the EMEA and MENA regions, leaders were concerned about how individuals were coping.


 

Product Used


Index Plus

Client View

 

“We have employee engagement and pulse surveys but neither give me a true measure of how individuals in my team are coping. Covid-19 has exacerbated this, however the TRF data has helped us become more accountable as a business by allowing individuals control over their wellbeing. With this we will be a stronger team.”
 

Vice President EMEA, Customer Success Services | UK

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Results

  • Identified 2 cohorts who were struggling and this trend was increasing month on month
     

  • Early indicators of burnout within 2 teams
     

  • Identified potential good leavers 
     

  • Identified 3 key drivers requiring focus;
     

  1. Maintaining Your Perspective - The effective management of stress so that it doesn’t overwhelm you
     

  2. The Future You - Continual self-development by setting ambitious but realistic goals and working hard to achieve them.
     

  3. You & Me - The building and maintenance of positive personal and professional relationships.
     

  • Index Plus   data is now linked to the clients’ internal service delivery programs

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Business Challenge

 

Our client wanted to measure their employees wellbeing to a) better understand how they can support people who are struggling now and b) inform longer term wellbeing strategy.


 

Product Used


Index

Client View

 

“From a Health & Wellbeing perspective, the data received gave us the necessary clarity to work out how we’ll adapt our working practices and prioritize action areas over the next 12 months.”
 

Senior Manager, Risk Advisory | London

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Results

  • 97% Index   completion
     

  • 96% of the individuals want to improve their resilience
     

  • 31% cite work as their greatest current challenge
     

  • 71% were more comfortable sharing how they were really feeling through The Resilience Index.

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Business Challenge

 

During a period of intense pressure (pre IPO) the Slack Sales and Customer Success teams wanted to measure its impact on the health of their teams.


 

Product Used


Index Pro

Client View

 

“At the end of the day, an employee who is cared for and supported will be inspired to do their best work. They need to take time to connect with people and be more aware of everyone’s physical and mental health. This means creating a culture that champions employee wellbeing and provides workers with the right tools to be productive, both at home and in the new-look office environment.”
 

Head of UK Slack | London

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Results

  • Identified that the key drivers requiring action for this group (similar demographic makeup) were;
     

  1. Your Energy - The strengthening of your ability to persevere by maintaining good mental and physical health.
     

  2. You & Me - The building and maintenance of positive personal and professional relationships.

     

This data focussed businesses efforts to deliver the necessary support in these two key areas. As a result of simply having individuals understand themselves better (via the Index   ) overall resilience across the two teams increased 6% immediately.

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Business Challenge

 

To support their high growth tech startup founder teams the Oxfoundry leadership wanted a new approach to personal development. With the Covid-19 outbreak this became even more acute with most teams becoming geographically scattered and having to cope with entirely unfamiliar ways of working. Many struggled.


 

Product Used


Index Plus

Client View

 

“When we began discussions with TRF we were considering them for only 1 or 2 workshop sessions. However Covid-19 sprang up and quickly we appreciated the value of their Index data and depth of analysis it could provide our teams. Even (most!) of our sceptics were able to understand themselves better as a result and more importantly saw improvements quickly.”
 

Venture Manager | Oxford Foundry

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Results

  • 82% Engagement
     

  • 20% uplift (on average) in targeted Key Driver areas
     

  • 5-20% uplift (on average) in overall resilience

“Previously I would have considered myself highly resilient as I focussed a lot on my own personal development. However, with Covid-19 I had to move away from my colleagues and rely on my own habits and skills. To be honest I wasn’t where I thought I was. It turns out a simple thing like having a sleep schedule and fixed daily chats with my team enabled me to operate far better.”

CMO, Health Start Up | Oxford and Cape Town

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Business Challenge

 

After a period of intense growth, globally, our client, a Global Commodity Broker, had no idea how both existing and new hires were coping with the increased workload and internal process challenges. This was visible with increased new hire ‘bounce’ and greatly reduced leave being taken.


 

Product Used


Index Pro

Client View

 

“We had never considered this type of activity before, however it became apparent that the data from the Resilience Index not only benchmarked our people globally but gave us a metric to measure the overall health of the business going forward. We were blown away by the response with 90% of employees participating.”
 

CEO | Dubai

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Results

  • 90% engagement
     

  • 44% reduction in churn
     

  • 15% uplift in overall resilience across the business
     

  • Prompted a bi-monthly company-wide wellbeing check-in, based on Index   data

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“I appreciate the idea of this activity. This goes to show that the company cares for each of their employees.”

Commodity Broker | Turkey

Harness wellbeing to help your business